Privacy Policy & Terms

Last updated: June 2026

Privacy Policy

Coastal Cultures ("we", "us", "our") is a community fermentation club based in Humboldt County, California. We are committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

When you join Coastal Cultures via SMS, we collect:

• Your first and last name (provided voluntarily when you text JOIN)
• Your mobile phone number
• Your order history and preferences
• The date and time you joined

How We Use Your Information

We use your information solely to:

• Send you monthly fermentation drop menus
• Confirm your orders and send pickup details
• Respond to your questions and messages
• Maintain our member list

Information Sharing

We do not sell, trade, rent, or share your personal information with any third parties for marketing purposes. Your information is never shared outside of Coastal Cultures operations.

We use the following services to operate our club, each with their own privacy policies:

• Twilio — SMS delivery
• Google Sheets — order and member management

Data Security

We take reasonable steps to protect your information. Your phone number and name are stored securely and accessed only by Coastal Cultures organizers.

Your Rights

You can opt out of all communications at any time by replying STOP to any message from us. You may also request that we delete your information by contacting us directly.

Terms & Conditions — SMS Program

By texting JOIN to +1 (707) 702-4749, you agree to the following terms:

Program Description

Coastal Cultures is a community fermentation club SMS program. Members receive monthly drop menus, order confirmations, and pickup notifications via text message.

Message Frequency

Message frequency varies. You will typically receive 2–5 messages per month depending on drop activity. Additional messages may be sent for special drops or important club updates.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Coastal Cultures does not charge for SMS messages, but your carrier may.

How to Opt In

Text JOIN to +1 (707) 702-4749. You will receive a confirmation message and be asked for your name to complete enrollment.

How to Opt Out

Text STOP to +1 (707) 702-4749 at any time to unsubscribe. You will receive one final confirmation message and will receive no further messages from Coastal Cultures.

How to Get Help

Text HELP to +1 (707) 702-4749 for assistance, or contact us directly at the information below.

Supported Carriers

Service is available on all major US carriers including AT&T, Verizon, T-Mobile, and Sprint. Carrier support may vary.

Changes to These Terms

We may update these terms from time to time. Continued participation in the Coastal Cultures SMS program constitutes acceptance of any updated terms.